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YOUR PRIVACY MATTERS

Privacy Policy

Your privacy is important to us

This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our VPS hosting services.

Effective Date:January 1, 2025

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing address, and payment details.
  • Account Information: Login credentials, support tickets, preferences, etc.
  • Technical Information: IP address, browser type, operating system, and usage data.
  • Server Activity: Data related to your VPS hosting, control panel usage, and API interactions.

How We Use Your Information

We use the collected information to:

  • Provide and manage hosting services
  • Process payments and invoices
  • Respond to support requests
  • Monitor and improve website and service performance
  • Prevent fraud and enhance security
  • Send important updates and promotional offers (only with your consent)

How We Protect Your Data

We use industry-standard security measures to protect your data, including:

SSL Encryption
Firewall & Malware Scanning
Two-Factor Authentication
Regular Security Audits

We do not sell or rent your personal data to third parties.

Third-Party Services

We may share limited information with trusted third-party services (e.g., payment gateways, control panel license providers, domain registrars) only to the extent required to deliver our services.

All third parties are obligated to comply with privacy and data protection laws.

Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Improve website experience
  • Analyze traffic and usage patterns
  • Remember user preferences

You can control or disable cookies through your browser settings at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • File a complaint with a data protection authority

To exercise these rights, please contact us at info@topaz-technology.com

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill legal obligations. You may request account closure at any time.

International Transfers

Your information may be transferred and processed in countries other than your own. We take steps to ensure data is handled securely regardless of location.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or how we handle your data, please don't hesitate to contact us.